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Scars

What if I need to reschedule or cancel my appointment?

We understand that you’re busy and your availability can change. We ask that for all non-surgical appointments you provide 72 hours’ notice so that we can reallocate your time. Less than 72 hours’ notice for a change or cancellation of appointment will result in forfeiture of your $100 prepayment.

Do I need a certain number of treatments to see results?

The hydrating effect on the skin can typically be seen within a few weeks of your first treatment, with skin feeling softer, smoother, and tighter. As the process of collagen and elastin stimulation occurs, final results will emerge over the following 5-6 months. The results are not permanent because the ingredients of the treatment are gradually absorbed by the body. Treatments are typically completed in a series of three, spaced one month apart, and repeated every 6-12 months.

Will I still be able to move my face into different facial expressions?

Yes, bio-remodelling treatments do not affect the movement of your facial muscles so you will have the same movement and ability to do different facial expressions as you did prior to the treatment.

How many treatments are required before the results are visible?

The recommended number of treatments are at least 3 spaced over 3 months.

Why is LED light therapy helpful for ageing?

LED therapy acts on the fibroblasts, or skin cells responsible for collagen production.

Will I be exposed to UV rays during my LED therapy?

No, harmful ultraviolet rays are not present.

Is LED therapy suitable for sensitive skin?

Yes, in particular the anti-inflammatory properties in the 520nm and 830nm wavelengths are helpful for skin sensitivity.

Is LED therapy useful for rosacea/redness, and breakouts?

Yes, LED therapy can reduce inflammation and target bacteria, as well as strength capillary walls reducing the appearance of flushing and broken blood vessels.

Can LED Therapy be used with old scars?

It is safe to use with older or matured scars, however, scar optimisation is best achieved by using LED light therapy with wounds that have not yet healed or scarred. Other services may be more beneficial for treating already matured scars, such as our laser treatments. Book a non-surgical consultation to discuss the best treatment option for your circumstances.

What results can I expect?

HALO™ is a complete skin revitalization laser treatment. You will likely see the initial results between two and five days after your HALO™ treatment, but your skin will continue to improve over time. Most people see the greatest pigmentary improvement in the first two to three weeks. This is followed by a dermal regeneration phase that continues to improve for months with an overall improvement in your skin, including a reduction in the appearance of fine lines and wrinkles, reduced pore size, improved skin reflectivity and glow, and significant removal of discoloration.

How many treatments do you need?

You can choose how many treatments you want. Discuss your needs with our team and you can develop the most appropriate treatment package for your goals. An interval of at least approximately 4-8 weeks is recommended. BBL treatments can occur prior and a few weeks following HALO™.

What does HALO™ feel like?

With a topical anaesthetic and integrated cooling technology, people typically experience very little discomfort. Most people describe the treatment as a feeling of heat with occasional prickling sensations but are generally comfortable. After the treatment, most people will continue to feel warm for 30 minutes to a few hours depending on the intensity of the treatment.

How long will my results last?

HALO™ results will last for long-term, but you should continue to keep your skin protected at all times using UV sunscreen to protect your new, healthy skin. Each additional HALO™ treatment you get will continue to improve the results, giving you even more revitalised skin.

What skin types is BBL® suitable for?

Skin types I-V (using Fitzpatrick scale)

How is BBL® different to IPL?

BBL® has higher peak power than traditional IPL devices, delivering 3 x the peak power and 4 x the speed combined with 2 x the cooling, which means a more predictable, comfortable, and repeatable result. With BBL® hundreds of colours of light flash at the same time, whereas IPL is a single colour of light. Hundreds of lights mean BBL® is able to treat multiple concerns at the same time. IPL first emerged in the mid 1990s to primarily address pigment and vascular conditions. BBL™ arrived in 2004. BBL® HERO in 2020 (High Energy Rapid Output, i.e., more advanced cooling, peak power and speed. 9 x faster than traditional IPL devices. Finally, BBL HEROic ™ was launched in 2024, incorporating intelligent technology and further advances in power and cooling capabilities making it faster, more comfortable, and more precise with better results.

Is BBL HERO different to BBL HEROic™?

BBL HEROic™, has revolutionary Intelligent Control (IC) and Skin Positioning System™ (SPS™) technology, empowers providers to effortlessly deliver highly effective treatments for every person treated. HEROic’s automated technology reduces the overall treatment time, automates pulse placement to prevent issues like striping and pulse stacking, enhances comfort, and delivers better outcomes for various skin conditions.

What areas of the face can be treated?

All area of the face, excluding around the eye area and lips, can be treated.

Do I need a certain number of treatments to see results?

Treatments are ideally performed 2-4 weeks apart, with up to 5-6 treatments required to address your concerns.

How many treatments do I need to see results?

How many treatments you need will depend on the severity of your acne and scarring. You will likely see visible results after 5-7 days and 4-6 treatments are recommended to start with spaced at 2-week intervals, with quarterly or semi-annual maintenance visits after that. Results are likely maintained until the bacteria population build again.

Is Forever Clear BBL® by BBL HEROic™ suitable for teens?

Yes, teenagers as young as 16 can receive Forever Clear BBL treatments with a signed parental consent form.

What areas of the body can be treated with BBL?

Face, back, and other areas with active acne.